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However, you can quickly take full control at home or on the move. disputed transaction(s). HSBC is a public limited company regulated by the Malta Financial Services Authority and licensed to carry out the business of banking in terms of the Banking Act (Cap.371 of the Laws of Malta).
Mail to: HSBC Bank (Singapore) Limited, Service Delivery – Cards Services (Dispute Form) Robinson Road – P.O. If the transaction is past your current statement period: call the phone number on the back of your Mastercard and an agent will help submit a dispute …
HSBC/HSBC Amanah Dispute Form NB: Kindly complete and return the dispute form via e-mail to chargebackdisputecpd@hsbc.com.my within 3 business days from the day the cardholder/ customer contact the Bank to enable the Bank to proceed with dispute resolution failing which may result in delay and/or result in you being deprived of the right
In some cases, you may have protection under Section 75 of the Consumer Credit Act. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. The transaction may have been made with a debit or credit card and by presenting the card in person or remotely.
Here’s what to do – but please don’t call unless you think there’s been a fraudulent card transaction, payment or authorised payment scam: Card transactions. If there is a card payment which you recognise but wish to dispute please call us on 03457 60 60 60 or if overseas +44 1226 260 878 Textphone 03457 125 563 or if overseas +44 1792 494 394. If there's a card payment that you recognise but would still like to dispute, you'll need to fill in our dispute form. This Site should not be considered as communicating any invitation or inducement to engage in banking or investment activity or any offer to buy or sell any securities or other instruments outside Malta.Visit your nearest branch and speak to a member of our team.Make sure the form and your supporting evidence reaches us no later than 60 days from the date of the transactions you're disputing.
Contact us . If the transaction is within your current statement period: log on to your Online banking, find the transaction you’re disputing and select ‘need help’. Credit card scheme operating rules impose time limits after the expiry of which HSBC is not able to reverse a transaction. However, we recommend that you notify us immediately of any disputed transaction. Usually, the customer notices the transaction on their account and complains that they didn’t make or authorise it. If we do not receive these documents in time, you might no longer have the right to recover the disputed amount or its recovery may be delayed.The contact information on the dispute form should match what we have in our records.