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I was told the only real fix is to replace the battery.Hey, did you ever resolve this? Has anybody had similar issues? PXC 550 TRAVEL - Wireless Headphone Headset Bluetooth® - Amazing sound quality - Collapsible ; Easy to carry - Active Noise cancelling + Touch Controls + Talk Through - Sennheiser Discover True Sound - sennheiser… There doesn’t appear to be any sort of blockage or anything anywhere.any updates on this? Allow the headset to sit charging for a minimum of 30 minutes. In searching for a fix, I stumbled across a post by u/Senor_FernRM from 9 months ago about how their PXC-550 headphones weren't charging. Mine is doing the exact same thing.I have had the exact same issue. X Do not use an obviously defective product. Preventing damage to health and accidents X Protect your hearing from high volume levels. I love my PXC-550's, but last night I left my headphones plugged in overnight and came back to them uncharged and not working. This time, nothing is working. Contact your local Sennheiser partner: www.sennheiser.com > “Service & Support”. Not too happy at the moment with these guys. mine seem to be doing the sameEDIT: Sent them in for repair since they were just still under warranty. NOTE: If the unit is connected only to USB the lights will illuminate and the unit will have some functionality when used with a computer however the USB cable does not provide enough power to correctly charge the battery and in order to have full functionality and operate correctly the unit must be connected to electrical power.Step 1: On the base station there is a small recessed button. NOTE: The headset should be in the charging position on the base station when the recessed reset button is pressed.NOTE: If SCENARIO 2 happens it can cause SCENARIO 1 to occur.When the battery is fully charged you should see all four (4) indicator lights lit up on the base station. For faster charging, charge the headphones while they are switched off.
2 | PXC 550 Important safety instructions Important safety instructions X Read this instruction manual carefully and completely before using the product. This happened last weekend and I reset everything, unplugged and plugged them back in a few times, and then they started charging like normal. Yes, I hereby agree that my personal data provided by me may be processed by Sennheiser electronic GmbH & Co. KG ("Sennheiser"). With the PXC 550-IIs, Sennheiser has gone for a sophisticated and understated look – while hoping this doesn’t simply make the model look dull. Sent them into the local agent and they told me they couldn’t be repaired and they offered to sell me a new pair at a discounted price. Allow the headset to sit charging for a minimum of 30 minutes. PXC-550 Charging Issues I’ve had my headphones charging for 2 hours, now, and it doesn’t seem to be picking up the charge. X Always include this instruction manual when passing the product on to third parties.
I have the same issue with mine, plugged in red light on the batter indicator, charger has been for a few hours, They have been turned off for a week and a half and before that they were at 60% apparently it completely drained them or something is defectiveAny bit of help is appreciated.I’ve had my headphones charging for 2 hours, now, and it doesn’t seem to be picking up the charge. CHARGING TIME Accessories not included. I got them as a promotial item and so didn't have any warranty on them. This happened last weekend and I reset everything, unplugged and plugged them back in a few times, and then they started charging like normal.