Took a broken necklace back to the Tiffany shop in Selfridges Manchester and I couldn’t be happier! What a surpriseAmazing company, no issues ever! After hearing nothing for one week, i called back and started the process again of them ordering in and waiting for a call back. Anyone Lost a Tiffany piece of jewellery because of faulty clasp.
They shined my bracelet and earring that I've had for 15 years and did it for free at the mall!Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today!I bought a necklace from there and expected it to be long lasting considering the price.
I was told that there was no allowances for any discounts because of this wrong that they did to me as I would benefit from this? The website contained no information about how large the pendant was. The customer service is great. I have never felt as dissappointed as this before. Unforgivable!If I could give 0 Stars I would, have been waiting since June 2018 for a replacement melody ring after a band snapped twice. Tiffany - Charm Review. Appaulling customer service!!! Benifit this ?
I emailed Tiffany store and Tatiana who responded has been amazing, so efficient and kindly sent me a replacement pair of backs within days. I just feel so unhappy that customers have to pay for the missteps of Tiffany’s staff.Not answering any emails....I sent 3. In short, their POST SALES service is horrible!I purchased a knot earings with a pair of pendant as a present on my birthday... last month i decided to wear them everyday at work and tghe next few days they tarnished. A simple sorry would have sufficed. !So impressed!!! It was then that I saw the reviews. This is insane! www.tiffany.com.
However the chain snapped in less than a year and I am always careful to take it off before showering etc. The small Tiffany box arrived stuffed in a black plastic bag, no padding or anything – NOT WHAT I WOULD EXPECT FROM SUCH A COMPANY! The day you guys run out of business will probably be an eye opener.
I've had a chain from Claire's that's lasted longer than that. Their response was to go into the store. Enamel paint on … I paid for the name.
Gift for Christmas from the children will no longer be engraved due to exceptional demand and can’t confirm it will arrive before Christmas, unable to give delivery status. That would have been nice to know on Friday when I was available to do this but again was promised it was going to be there.
Share. She sent me a copy of this – To which I looked at when I got home and realised the first girl I had been served by had taken down my mobile number incorrectly by 1 digit.
I sent off for repair only expecting they’d fix the chain & my pendant was quite dirty & my necklace came back looking brand new! I went to open the bracelet box the next evening for a night to find a slightly yellow stained bag and then further more a bracelet that was covered in scratches and way too small.