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If u bought items before the change in policy. We strongly recommend purchasing a digital proof on items with lengthy or complicated text. Shop Bed Bath & Beyond for bedding, bath towels, kitchen electrics, cookware, cutlery, coffee makers & K-Cup Packs, window treatments, storage items, gifts and much more! Really – since when? It’s understandable that they take the 20% off if no receipt, since they are forever sending out coupons…which they allow us to use well past the expiration date. They had the model number in their system, everything matched up. So they will then say they can’t find the card which is total B.S. Keep in mind there were two changes in policy. Here they are:I was hoping to still be able to exchange my Keurig, which just decided to stop working a week or so ago. (ex: if item is on sale or moved to clearance you’ll get that price for the credit) How do I return wrong item and get new item?If you didn’t have your receipt they deduct 20% and will only credit you what the item I selling for that day.

They don’t even respond to emails except with a canned email saying that they will respond in 5-7 days. Getting your refund, not so much. Anyone knows?When getting a truck delivery from Bed Bath & Beyond I have some tips for success.Not true I was trying to return a item but was told I couldn’t I didn’t have a receipt. Orders that do not include customization can be returned within 30 days of delivery for a merchandise refund. If you have made a mistake in the text or customization, we will work with you to correct the mistake quickly and reprint your order at a 25% discount.
Tech items are 30 days.

To return an item please either: Visit your nearest Bed Bath & Beyond store, along with acceptable proof of purchase ; or. Come when there is a long line in the returns and you need to be aggressive but they will return but they will hassle you.After that you’re stuck with it, so choose wisely.How long does it take for a credit to appear on my bank statement?I need help recently I purchased a dyson vacuum for over $700 after 20 days I wanted to return this item note I have receipt and original item to return but they refuse to except my return manager was of no help there excuse was the item I purchased was not in there system I’m out of options they won’t return my item I don’t know who else to turn to I contacted bbb for help next step would be to find an attorneyIf you prefer cash back, you’ll have to complete a “corporate refund request”, just tell the employee and they’ll help you out.Thanks Stacy for setting the record straight, I’ll update the post.Bed Bath & Beyond are only accepting returns at stores open to the public.Just pack up the items in the original package, include the bottom portion of your invoice, stick the FedEx label on it, and drop it off at a FedEx pickup location.I return 2 items that was 13.00 each and did not have my receipt but have it on my bank statement and they gave me 10.00 for them should have been the whole amount so what should I do.If the damage is minimal, you can accept the return then call the above number and they’ll send out a replacement part or product.It should be noted that this does require a receipt.