Moderator: William Tracy, Santa Fe Institute 3:15 pm Break: 3:30 pm From Theory to Application. She is also a dedicated choir member at Orange Grove Missionary Baptist Church, where she participates in various ministries.Natalie currently enjoys teaching the following APCO courses: Public Safety Telecommunicator (PST); Fire Service Communications (FSC); Law Enforcement Communications(LEC); Communications Training Officer (CTO); Communications Center Supervisor; Disaster Operations; Crisis Negotiations; Active Shooter; Customer Service; Surviving Stress; Comprehensive Quality; and Bullying & Negativity.In 2005, Theresa completed a Master’s Certificate in Regional Management from the University of Ontario Institute of Technology and has been a certified APCO Agency Trainer since 2004.
She has been a telecommunicator since 1985 and has served as her center's training coordinator, police liaison and shift supervisor and has been an Adjunct Instructor for the APCO Institute since 1995.Theresa currently is an instructor at Durham College and is the chairperson for the Program Advisory Committee in the 9-1-1 Emergency Communications Program. Staffing averages about 16 – 22 people during the day. He applauds the guidance of mentors along the way and strives to collaborate, support and coach others in a proactive manner to better the community through service in public safety.Joseph joined the Adjunct Program in 2014.
Will was at the World Bank before entering academia, where he focused on human developmental economics in Eastern Europe and Central Asia. About me. She served on the Conference Committee for the APCO International Conference held in Boston in 2000. He has been an adjunct instructor for APCO since 1998.In her spare time she enjoys exploring her new state of Colorado and competing in 5K runs. Mike has been an APCO instructor for over 10 years and along with being an APCO Adjunct Instructor has trained and certified students from all over North America and around the world.Dean has been with Prince George's County for one year. Was the Program Chair for an APCO Canada Conference, is a conference speaker and publishes Communications training articles. He Supervises 5 others on his shift. Discovering a passion for teaching and the 9-1-1 profession, Lee Ann has served on numerous boards and committees including five terms as president of the Massachusetts Communication Supervisors Association. She is also a past NC APCO President and board member and remains active in the NC Chapter of APCO, as one of the chapter Training Coordinators.Being well-versed in the technological aspect of the 9-1-1 industry, he’s been tasked with various successful projects in his hometown managing grants and radio enhancements, as well as the 911 phone & CAD system for the county. This position has allowed him to establish and coordinate working groups and committees of emergency communications specialists across the state and nation to commonly work toward achieving 911 industry goals and improvement.Matt is also a Tactical Dispatcher, Emergency Management Specialist, FF-2 and Foam.Chief Chambers is a member of the International Associate of Fire Chiefs (IAFC), and Association of Public-Safety Communications Officials-International, Inc. (APCO).He has been an adjunct Instructor for APCO for 3 years, starting his tenure in Saudi Arabia where he taught classes to Security Staff of Saudi Aramco, the largest oil company in the world. certified police academy instructor, a Certified N.C.I.C instructor, an F.O.P. As Vice President for Applied Complexity, Will coordinates the translation of SFI’s complexity science for application in the world beyond academia. Rising through the ranks from frontline telecommunicator to County 9-1-1 Director, Bob also served as President of the West Virginia Enhanced 9-1-1 Council and held officer positions in the WV Chapters of APCO and NENA. She was selected by the United States Olympics Committee for the 2006 Winter Olympic Games in Torino, Italy where she served as a communications specialist because of her public safety and writing experience. “Buster” Brown ENP,RPL, is past president of NENA and 911 Director of Fayette County 911, in Fayetteville, Georgia. He is a graduate of the University of Louisiana, Lafayette and loves his family, art and photography.Buster and his wife, Nancy, have two sons and four daughters. Bio. Brown County is a joint dispatch center serving 43 agencies with a dispatch/telecom staff of 57. In his spare time he enjoys golfing, spending time with family, he enjoys all sports but mainly watching/playing Hockey. Awards.
Tracy has been utilized by her agency as a shift lead, acting lead, trainer, instructor (both internal and regional), mentor and quality assurance reviewer. And he is a Semi Pro and High School football official.Steve has been the Director of Abbeville County Emergency Management in South Carolina since March 1998. He holds a Ph.D. in management with a certificate in human complex systems from UCLA and a B.A. He has been in Public-Safety for 19 years.