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Con Edison was the first utility in the country to install natural-gas detectors that monitor the air where our gas service pipes enter buildings, and in 2019 we completed more than 9,000 installations. I have contacted them 4 times in the last 4 months but then just tell me that I have to wait. In addition, their bills are incredibly confusing, with the amount owed often appearing as an exorbitant amount because of the tacked-on deposit. In addition, if the phone provided is a cell phone, Con Edison may send you emergency text alerts. They refused. So, I called my bank and reversed the charge. I get an email from Con Ed saying my upcoming bill is $800. I hate Con Ed.My last gas bill and electricity was $79.24 and I keep using the service the same way I always do. The company said the equipment problems in these areas have no effect on the rest of the Con Edison system. ... Con Edison Totals. They have no sense of customer care and everyone who works for them are incompetent. Thanks for nothing Public Service Commission who stated over and over again, they would help me, but did NOTHING so don't waste your time with them.ConsumerAffairs is not a government agency. A Con Edison spokesperson, Allan Drury, called the suit’s depiction of the company’s record “vague and unfounded,” while contending the information request was overly broad. Consolidated Edison, Inc. provides energy-related products and services through two regulated utility subsidiaries, three competitive energy businesses, and Con Edison Transmission, Inc. Most of their employees should be fired, as they are all incompetent! Con Edison says the extreme hot weather is causing a strain on the utility company's grid.

Add to Bookmarks. Two flipping years later, I'm now told I only overpaid $134.00 on my shared meter, YET, I have statements 3 inches thick that have numerous credits AND a printout I recently received by my request of my credits and charges which shows they owe me $247.00, BUT a recent statement shows I have a balance of $1,344.00, and that I'm disputing the amount of $2,500.00. Today, it provides energy to more than 10 million people across New York City and Westchester County. I got a) WRONG information, and b) the RUNAROUND for six months, then finally some bureaucrat shrugged me off and said they do NOT provide a low rate program for the disabled unless I'm either already on assistance like SNAP or such. There is NO other company I can think of that continues to harass and threaten its customers even after they are up-to-date with their bill! I called them ANGRY. Clear Address. electrician says it's a @ConEdison issue, but ConEd won't come out until the electrician calls them to tell them that. Spoke to many different representatives and Supervisors and not ONE person knew what the hell they were doing. They tell me that they haven't activated the new meter. All Rights Reserved. I am disabled. DON'T DO AUTOMATIC PAYMENTS IF YOU HAVE TO GO THROUGH THEM.I was found on a share meter. Report trouble with your electric service or check on the status of a previously reported electric service problem. I kept my light bill at a zero balance. But they were a waste of my time.
I was told it was a significant amount by numerous Con Ed employers, including Supervisors and their field inspectors. I'm disputing $2500,00? For gas emergencies, call 911 or 1-800-533-5325 immediately. 3 months later $500 was taken out of my bank acct.

Report Problem / Check Status. Con Edison 2011 Online Sustainability Report. THEN and only then would they provide assistance. I worry that when I get billed it will be impossible to pay because it has piled up for so long.My bill up to November 2018 was 40 to 50$ a month. Wouldn't mind if this was the first time, regardless shouldn't have to deal with this type of appalling customer service.Thank you, you have successfully subscribed to our newsletter! Outage Summary. Con Edison robs you and the Public Service Commission who oversees them, does absolutely about it.Get buying tips about New York Electricity Companies delivered to your inbox.A link has directed you to this review. Our content is intended to be used for general information purposes only. They said in 2 weeks they will send me a refund. ConEdison focuses on building a sustainable future through renewable energy while minimizing consumption and saving you money.I hate Con Ed. Service Area Boundary. If you no longer wish to receive these text notifications, text STOP to OUTAGE (688243). Their customer support team don't offer any guidance or solution to your problems instead you have no choice but to pay the outrageous bills, otherwise your electricity will be turned off and they'll issue you with late fees. Called ConEd several times. G conE 30 Report Problem Check Status N York Outages Overview The section at the top of the tool panel shows an overview of all power outages within Con Edison's service area as Con Edison robs you and the Public Service Commission who oversees them, does absolutely about it. Despite being a paying customer for 30+ years I still get demands from them for deposits and threats of turn-off even after I've paid in full.